Hangzhou at the vanguard of taxi reform in China

World Today

Falling revenues, poor service and new rivals. The symptoms are worrying for China’s taxi industry.

A surge in taxi-hailing apps has heaped more misery on the sector, but also spurred the industry to action. The city of Hangzhou, in east China, is at the vanguard of reforms that could completely revamp the taxi business. CCTV’s Jin Yingqiao filed this report from Hangzhou, China.